Provisioning:
Partnering with ECG means you can focus on selling. You never have to worry about the accuracy or timeliness of provisioning your orders. We offer 100% electronic provisioning as well as remote access to your entire customer base, enabling you to stay updated and informed. With our on-line order entry and order tracking capabilities, you have peace of mind
knowing all your orders are being received and processed quickly.
Toll free access to ECG's Order Fulfillment Center allows your customers to contact ECG directly and place an order. Each customer is asked for the Product Number (same as your Agent ID Number) associated with their call. Once the order has been Third Party Verified, (TPV'd) a verification of the order will be emailed to you. After one business day, you
will be able to track the provisioning of your customers' by accessing the Single Account Look-Up found under REPORTING on the ECG Agent Extranet.
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